Privacy Policy

Alp Capital Sdn Bhd (Company No.:1242106-T) (hereinafter referred to as "ALP" or "the Company") respects the privacy of our customer's personal data, and we will only collect, record, hold, store and use your personal information pursuant to the Personal Data Protection Act 2010 (hereinafter referred to as the "PDPA") where it is necessary for us to do so and is relevant to our dealings with you. We will only keep your information for as long as we are either required to by law or as is relevant for the purposes for which it was collected. The term "personal data", "data" and "processing" shall have the meaning as is prescribed in the PDPA.

You can visit our website, www.alphypay.com and browse without having to provide your personal details. During your visit to our website, you may remain anonymous and at no time would we be able to identify you unless you have registered an account ("ALP account") with us on our website and have logged on with your user name and password.

If you have any comments, suggestions or reviews, please leave a message at our online address stated above or contact us at

Description and Collection of Personal Data

The personal data that ALP collects consists of and are from various sources, such as:-

  • In your application to open an account with ALP and in all supporting documents submitted;
  • In your application to ALP for credit facility and in all supporting documents submitted;
  • Notifications to update your personal data; and
  • Publicly available informations.

When you register an account on our website, the personal information we collect may include your:-

  • Name
  • NRIC/Passport Number
  • Delivery Address
  • Email Address
  • Date of Birth (Optional)
  • Gender (Optional)
  • Telephone Number
  • Bank Account Details
  • Company Name
  • Company Registration No.
  • Company's Address

Please note that the accuracy of your personal information provided to us is of utmost importance. You are responsible for informing us about changes to your personal information or in the event you believe that the current information we have about you is inaccurate, incomplete, misleading or not up-to-date.

You can access and update your personal information at anytime on the AlphyPay Website

Processing and Disclosure of Customer's Personal Data

The personal data ALP collects is being processed by ALP for the following purposes:-

  • to process your application to open an account with ALP;
  • to process your request for credit facilities, which may include credit checks with credit bureaus;
  • to facilitate your use of the Services and/or access to the Platform (AlphyPay)
  • to process your orders submitted through the Platform, from our Principals (Supplier)
  • to perform activities, including but not limited to processing of sales orders, deliveries, collection of goods, visitations or calls scheduling by sales or customer service personnel, market research and statistical and benchmarking analysis;
  • to facilitate the Company and our Principal's client relationship with you, enabling us to contact you, to respond to any and all of your enquiries or complaints, to send you notices and announcements, to provide you with information relating to services and goods;
  • to support our business, financial and risk monitoring, planning and decision making;
  • to facilitate compliance with any laws, rules or regulations applicable to the conduct of our business to prevent any fraud or illegal activities, or to enforce or defend any of the Company's rights;
  • to comply and disclose your personal data under the requirement of applicable laws, court orders, tribunals, reports to relevant government authorities and regulatory bodies and to assist with any government agencies or bureaus or bodies including but not limited for the purpose of police or regulatory investigation;
  • to be disclosed to ALP, any parent or subsidiary companies, related and/or associated companies as part of corporate reporting and corporate governance; and
  • For such other purposes for which you have specifically authorised us to do so.

The non-mandatory personal information such as date of birth and gender are used to carry out researches on our Users' demographics and for us to send you suggestions or information in the form of promotional emails which we think you may find useful, thereby, enhancing your experience when you visit our site. By providing these non-mandatory personal information, you are deemed to have consented to be part of our researches and receiving information as stated above.

If you believe that your privacy have been breached by any parties, please contact Customer Service immediately and we will seek to resolve the issue as soon as possible.

Collection of Computer Data

ALP or our authorized service providers may use cookies, web beacons, and other similar technologies for storing information to help provide you with a better, faster, safer and personalized experience when you use our services and/or visit AlphyPay.

When you visit AlphyPay, our company servers will automatically record information that your browser sends whenever you visit a website. This data may include:

  • Your computer's IP address
  • Browser type
  • Webpage you were visiting before you came to our website
  • The pages within AlphyPay that you visit
  • The time spent on those pages, items and information searched for on our site, access times and dates, and other statistics.

This information is collected for analysis and evaluation in order to help us improve our website and the services and products we provide. This data will not be used in association with any other personal information.

Transfer and Sharing of Data

ALP assures you that any data processing, sharing, disclosure or transfers to its parent/subsidiary companies, related and/or associated companies, Principals, relevant third parties, and or Service Providers are all under a duty of confidentiality to keep such data confidential and the use of your information shall be kept to the minimum required for the intended purposes and conduct of business.

Safeguard of Data

ALP assures you that your personal data will be treated as confidential and shall be processed in a secure manner in place with appropriate administrative and technical steps and safeguards to ensure your personal data will be protected in accordance with the applicable privacy and data security laws. All personal data shall be kept and retained by ALP for an on-going business relationship with you, for ALP's execution of the above purposes and for ALP to meet applicable legal, regulatory and/or accounting retention periods.

Retention of Personal Information

ALP will only retain your information for as long as necessary in fulfilment of each parties obligations in respect of the purposes specified herein and to all other purposes that are related thereto and/or purposes for which it was collected for to comply with any/all legal, regulatory and internal requirements.

Access of Personal Data

You may request to access and to correct any of your personal data or to contact ALP or ALP's Customer Service with any enquiries or complaints in respect of your personal data as follows:-

Company Name:

ALP Capital Sdn Bhd

Address:

Unit 70-3-71, D'Piazza Mall, Jalan Mahsuri, Bayan Baru, 11900, Pulau Pinang

Contact:

Tel (Penang) : (+6) 04-611 0022

Email:

contact.us@alpcapital.my

Display Advertising, Ads Settings and Cookies

The tracking we implemented is based on Display Advertising (e.g., Remarketing, Google Display Network Impression Reporting, the DoubleClick Campaign Manager integration, or Google Analytics Demographics and Interest Reporting) and can collect information such as age, gender, interests and interaction with ads impressions.

Using the Ads Settings, visitors can opt-out of Google Analytics for Display Advertising and customize Google Display Network ads.

ALP and third-party vendors, including Google, use first-party cookies (such as the Google Analytics cookie) and third-party cookies (such as the DoubleClick cookie) together to inform, optimize, and serve ads based on someone's past visits to your website and across the Internet.

You may be able to manage and delete cookies through your browser or device settings. For more information on how to do so, visit the help material of your browser or device.

Our website may contain links to other third party owned and operated websites or internet resources. When you click on one of those links you are contacting another website or internet resource, we have no responsibility or liability for or control over those other websites or internet resources or their collection, use, or in any way processing of your personal information. The inclusion of third party websites on our website shall not in any way constitute an endorsement of such website's contents, actions or policies.

Changes to Privacy Policy

ALP reserves the right to modify, change, remove, or update clauses of the Privacy Policy at any time. Any changes to this policy will be published on our website. You should check this Policy each time you access our website for the most recent applicable version of the Policy.

This Privacy Policy Notice does not create any legal obligations on ALP in respect of any other party or on behalf of any party.

Contact Us

If you have any questions about these Terms or otherwise need to contact AlphyPay for any reason, you can reach us at contact.us@alpcapital.my.

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